Privacy policy
What we collect
To perform a transfer we collect your name, email address, phone number, optionally your WhatsApp number, your pickup and drop-off addresses, your flight number if the journey involves an airport, and the number of passengers and bags. Payment card details are handled by our payment provider and never reach our servers.
Why we collect it
To perform the contract you entered into (Article 6(1)(b) GDPR): assigning a driver, meeting you, and contacting you if something changes. Your email is also used to send the confirmation, a reminder before travel, and one request for a review afterwards. You can opt out of the review request at any time.
Who sees it
The driver assigned to your journey receives your name, phone number, pickup address and flight number, nothing else. Our payment provider receives what it needs to process the transaction. We do not sell data and we do not share it for advertising.
Cookies
Two essential cookies remember your chosen currency and language. Analytics cookies are only set after you accept them; refusing is a single click and has no effect on the site. Refusing is as easy as accepting.
How long we keep it
Booking records are kept for seven years, which is what tax and accounting obligations require. Abandoned quotes that never became bookings are deleted after 90 days.
Your rights
You can ask for a copy of your data, correction of it, or its deletion where we are not required to keep it. Write to us at the email address given in our legal notice. If you are in the EU or the UK you may also complain to your national data protection authority.